24 Hours a Day, 7 Days a Week, Total Service

For Total Service & Support Contact Us On:

Ph: +64 9 537 4776
Fx: +64 9 537 4778

or Email Us


Xi Series

Datamax / Meto

I-Class (Mi4)
M-Class (Mr4)
E-Class (Mn)
W-Class (Mi6)


EZ DT Series
RT200 Series
RT200i Series
G300 Series
G500 Series
RT700 Series
RT700i Series
EZPi Series
MX30i Mobile
EZ2050 Series
EZ2000 Series
EZ2250i Series
ZX-1000i Series
EZ6000 Series
GS220 Scanner
T10 Rewinder


Preventative Maintenance

Thermal Label Printers

The team at Trade Scales has amassed considerable experience in supplying user friendly, reliable, and integrated Label Printing Systems for a wide variety of industries.

We supply and support Direct Thermal and Thermal Transfer Label Printers from all leading manufacturers but specialize in Godex, Zebra and Datamax / MetoThermal Label printers that have a proven track record for reliability, even in the harshest of environments. Combined with off-the-shelf and custom designed PC based software for label design, databasing, printing and system integration, we can provide a Total Label Printing solution for a wide variety of applications.

The Thermal Label Printer range from Trade Scales begins with the low cost, plastic cased, office and desktop printers and moves up to the robust metal cased industrial performance printers, printing in direct thermal and thermal transfer modes. Printing widths range from 10mm to 200mm on most materials from paper to synthetic, label to card and tag stocks.



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Trade Scales Limited has amassed considerable experience with thermal label printers and our service work is second to none. Our fully qualified technicians are available to install, service and repair all types of thermal label printers.

We are the preferred after sales service provider to the official thermal label printer distributors of Godex, Zebra and Datamax / Meto and in New Zealand and also provide hardware support services to all the major hardware distributors, label manufacturers and ribbon suppliers.

We are able to service most brands of label printers, including Intermec, Tec, Tharo, Sato, Eltron, Printronix, and Argox.

Having your thermal label printers serviced and tested at regular intervals can greatly reduce the possibility of breakdowns which cause disruptions to normal business and can cost you money.

Over 20 years of experience, knowledge and expertise guarantees you fast, accurate support and quick turnaround times on repairs. Our service personnel are continually trained and certified and this ensures they are always up to date on all products so you receive the best support possible.

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Preventative Maintenance

Prevention is always far better than cure. To maximise the performance and longevity of your thermal printheads, we recommend a regular cleaning schedule using 99% pure isopropy alcohol wipes. Using a product with less than 99% isopropyl alcohol contains too much water and can cause damage to the printer.

We recommend the following cleaning schedule:

For thermal transfer printing, clean the printhead and platen roller with each ribbon change.
For direct thermal printing, clean the printhead and platen roller with each new roll of labels.

Contact us for more information on our IPA Wipes, available in packs of 25, 50 and 100. Material safety data sheet is available if required.

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